Our Services

From the most remote corners of the Earth comes the fuel that 
makes modern life possible.

Power Solutions Tailored for Your Success

Discover H&C’s range of Water Cooled Diesel Generators, Automatic Transfer Switches, Synchronizing Panels, and Distribution Panels. Each product is meticulously crafted by our dedicated team, ensuring you receive the highest quality power solutions that keep your business running smoothly.

Mechanical Engineering

By offering these mechanical engineering services, we Supply empower for our customer with the expertise and resources they need to execute their projects effectively, ensuring that the end-users receive systems that are reliable, efficient, and compliant with the highest standards.

Electrical Engineering

We can offer a suite of services designed to streamline customer procurement and inventory management processes. we create a seamless and efficient supply experience for Customer, allowing them to focus on their core competencies and project execution while for timely and accurate delivery of essential products.

Production Supply

We can offer a suite of services designed to streamline customer procurement and inventory management processes. we create a seamless and efficient supply experience for Customer, allowing them to focus on their core competencies and project execution while for timely and accurate delivery of essential products.

Installation Service

By offering these installation services, We help customer deliver their projects with the assurance that the equipment will perform as expected.

Testing&Commissioning in

By providing comprehensive T&C services,including FTA,We ensures that the systems installed by the contractors are fully operational, reliable, and compliant with all requirements, thereby enhancing the contractors' capabilities and reputation.

Service & Maintain

By providing these comprehensive service and maintenance offerings, We assure contractors and end-users of our commitment to the long-term performance and reliability of our products. This not only builds trust but also establishes us as a partner in the success and sustainability of customer operations.

FAQ

What can we help ?

As a direct supplier to overseas contractors, we offer highly competitive pricing by eliminating the middleman typically involved in local dealership channels. This approach ensures that our clients receive better value compared to purchasing locally. With years of experience in international trade, we understand the need for flexible payment options. We support various payment methods tailored to different projects, including deferred letters of credit and credit sales. This flexibility in pricing and payment terms is part of our commitment to accommodating the unique financial needs of each project and client.

Yes, we offer comprehensive technical support for both installation and commissioning of our products. In addition to standard remote technical assistance, we can arrange for our skilled technicians to provide on-site guidance and face-to-face communication for projects. Our technical team is proficient in professional English, facilitating direct communication with overseas technical personnel. We also offer specialized technical training services tailored to customer needs, covering various topics related to the use of our products. This blend of remote and on-site support, language skills, and training services ensures that our clients receive the highest level of technical assistance for successful project implementation.

We offer a comprehensive warranty of 1 year or 1000 hours on our products. In case of any issues, we can arrange for our technicians to travel overseas for diagnostics and repairs. Given that the main components of our products, such as engines and generators, are from internationally renowned brands, we can directly coordinate with their overseas service departments for urgent support. Additionally, our extensive experience in the generator industry has enabled us to establish strong partnerships in various countries. In urgent situations where local repair services for the engine or generator are unavailable, we can mobilize our overseas partners to provide prompt after-sales service. We also accommodate requests for extended warranty periods, subject to additional charges. This approach ensures that our customers receive efficient and reliable after-sales support, regardless of their location.

Yes, our diesel generator sets are designed to meet the specific environmental standards of the target country. We offer a range of generators that comply with various national emission requirements, ensuring they align with local environmental regulations. Currently, our product lineup includes diesel generators that meet the United States' EPA emission standards, as well as the emission requirements of Singapore and Hong Kong. This approach allows us to provide environmentally responsible solutions tailored to the unique needs of each region.

As a factory, we have extensive experience in exporting to countries primarily in need of power solutions, especially in developing nations. We have established long-term relationships, spanning over a decade, with local distributors in countries such as Indonesia, the Philippines, Malaysia, Singapore, Thailand, and the United Arab Emirates. Additionally, through collaborations with Chinese enterprises on EPC (Engineering, Procurement, and Construction) projects, we have expanded our export reach to Belt and Road Initiative countries and Gulf nations, including Uzbekistan, Syria, and Morocco. In these regions, we have been actively involved in supplying equipment for large-scale projects. Our export experience, coupled with our strong partnerships and project involvement, demonstrates our capability and commitment to meeting the diverse power needs of various regions around the world.

Our diesel generator sets span an extensive range, from compact 10KVA units to robust 2500KVA models, catering to a variety of project scales. We accommodate both 50Hz and 60Hz frequencies, aligning with diverse global power standards. Our generators are powered by engines from world-renowned manufacturers such as Cummins, Perkins, Deutz, MAN, and MTU, ensuring unparalleled reliability and superior performance.

Yes, we provide comprehensive customization and adaptability services for our diesel generator sets. Our approach includes:
Customization and Adaptability: We tailor the configuration of our generator sets based on specific project requirements, such as altitude, environmental temperature, operational conditions, and noise limitations.
Environmental Compliance: We ensure that our products comply with various international environmental regulations, offering compliant solutions tailored to the diverse needs of our global clients.

We maintain the highest standards of quality in our manufacturing processes, strictly following ISO9001 standards. Our products meet various international specifications, ensuring their reliability and safety:
Diesel Generator Sets:
ISO 3046: This standard pertains to the performance of internal combustion engines, ensuring our generators meet the required power ratings and are reliable under different operating conditions.
ISO 8528: This standard specifies requirements for diesel generator sets, including performance, safety, and testing, ensuring our products are dependable and efficient.
IEC 60034: This standard covers the performance and construction of rotating electrical machines, guaranteeing that our generators are built to the highest electrical and mechanical standards.
IEC 60085: This standard relates to the insulation of electrical machines, ensuring our generators are safe and durable, with a focus on long-term operational reliability.
Switchgear:
IEC 60439-1: Covers Low Voltage Switchgear and Control Gear Assemblies, ensuring safety and reliability in low voltage applications.
IEC 60947-2: Pertains to Molded Case Circuit Breakers, ensuring the safety and functionality of our circuit breakers.
IEC 60898: Relates to Miniature Circuit Breakers, offering dependable protection for various electrical applications.

Our factory handles a significant volume of container shipments globally each month, necessitating highly professional and efficient logistics partners who also offer competitive pricing. Our experience has honed a deep understanding of the just-in-time (JIT) delivery system, ensuring timely and reliable delivery of our products. Additionally, we have a longstanding partnership with inspection companies like SGS, especially for pre-shipment inspections, which is a requirement for many African countries. This collaboration has equipped us with extensive experience in complying with diverse international shipping regulations, ensuring that our products are delivered safely and in compliance with all necessary legal standards. Our commitment to efficient logistics and adherence to regulatory requirements guarantees that our clients receive their orders in the most effective and compliant manner possible.

We maintain a well-stocked inventory of routine spare parts at our factory, ensuring prompt availability for maintenance and repairs. While we have a standard procedure and documentation process for after-sales service, we prioritize actions based on the urgency of the situation. In critical cases, we expedite the dispatch of spare parts, completing necessary formalities concurrently to minimize downtime for our clients. For regular spare parts shipments, we typically use sea freight, but in urgent scenarios, we opt for air freight to ensure rapid delivery.
Additionally, in countries where we have an extensive dealer network, our local distributors also stock spare parts. This network enables us to quickly source and provide parts from these local inventories, further reducing wait times for our clients. This approach not only ensures the immediate availability of essential components but also demonstrates our commitment to providing comprehensive and responsive after-sales support.